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    eRequisite stands behind the quality of our trusted manufacturers' products and we hope you enjoy them.

    If you’re unsatisfied with products you purchased from eRequisite, you can return your item(s) as follows:

    • Items purchased from eRequisite can be returned within 45 days of receipt.

    • You must have the original packing slip to complete your return.

    • Item(s) must be unused. If item is used, the customer is responsible for shipping the item back for a full refund (minus the cost of shipping the product to you).

    • Please note that items purchased on Groupon or Amazon must be returned at those marketplaces and are subject to their return policy.

    To start the return process:

    • Please call us at 541.249.3737 or click here to email us.

    • If a free shipping label is provided, simply drop off your package at the carrier provided and keep a copy of the tracking number and order number for your records. If no shipping label is provided, the shipping fee is at the customers expense.

    • Once the product is received, we will issue the refund back to the original form of payment provided at checkout. Please allow for 5-7 business days to see the funds back to your account.